Shipping policy
Shipping Policy
Order processing All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays.
Estimated delivery times
- European Union: 3–7 business days
- International: 7–15 business days
Delivery times are estimates and may vary due to external factors such as postal delays or customs processing.
Tracking Once your order has been shipped, you will receive a tracking number by email to follow your shipment.
Customs duties and taxes For international shipments, any customs duties, fees, or import taxes are the buyer's responsibility, in accordance with the legislation of the destination country. LUDUVICE Jewelry has no control over these charges and is not responsible for their payment.
Damaged or lost orders If your order arrives damaged or is not delivered, please contact us at luduvicejewellery@gmail.com within 7 days of the estimated delivery date.